FAQ

Q: What is RobotFX?

A: RobotFX is a group of traders and programmers dedicated creating useful MetaTrader indicators and expert advisors.

Q: Is RobotFX reliable?

A: RobotFX is absolutely safe. Our company website is constantly monitored by high quality institutions such as Symantec, AVG and Trend Micro.

Q: How can I make money with RobotFX?

A: To make money using RobotFX products, one should know how to trade first. This step is necessary so the trader can successfully set our expert advisors to be profitable.

Q: Can I have a .set file? Do you recommend any particular settings?

A: Traders must consider multiple criteria when setting up their trading method, sucha as account equity, timeframe, trading instrument, broker's limitations, price action/volatility at that moment, incoming news that might affect trading, risk appetite and many others. Therefore, and since we do not provide trading advice/lessons, we cannot help traders with setting up their trading strategy.

Q: How much can I make in a month?

A: Successful forex traders cannot predict exactly how much money they can make per month, as this depends on many factors: trading skills, market conditions, MetaTrader settings etc.

Q: Is there any difference between the free version and the paid one?

A: Yes, the free (downloadable) versions are designed to work only when trading demo accounts. If applied to a live account, the free version of the RobotFX will attempt to close the MetaTraader terminal.

Q: Do I have to pay any other taxes?

A: RobotFX products do not require any tax fees, maintenance fees or any other monthly fees.

Q: Is there a daily or a monthly profit limit with the Robot?

A: No, there is no limit imposed by the RobotFX products. However, do mind that the profit highly depends on the trader's skills.

Q: Why does RobotFX actually work?

A: RobotFX may work very well for some traders, but if set or used incorrectly they can also lead to losses. As stated above, it mostly depends on the trader's skills and how the trader is using it.

Q: Can I use the robot with several platforms?

A: Yes, you can use it on as many MetaTrader platforms as your computer and internet connection can handle.

Q: Is it compatible with MetaTrader?

A: Yes, RobotFX products have been designed to work with MetaTrader.

Q: Do you have online support or a telephone help line?

A: We often receive messages in languages that we do not understand, and because of this we had to turn of the phone support line. We do, however, answer any English emails/messages sent through our contact page or our social media pages.

Q: Do you charge an extra or hidden cost?

A: No, we do not charge any hidden costs. The only extra cost that might be needed is when/if the traders decides to change their license.